Frequently Asked Questions


For United States, orders may be delivered by USPS Postal Service or UPS. Other countries include:

  • Canada - Canada Post
  • UK - Royal Mail
  • Australia - Australia Post

Customers will be charged a re-stocking fee only if they cancel an order after it has been shipped from the warehouse. We will charge a 15% re-stocking fee.

The prices displayed on our website are tax-free in US Dollars. If a custom duty tax is received, customers will be responsible for paying the customs tax.

Import taxes, duties, and related customs fee may be charged, which are determined by your local customs office.

The payment of these charges is the customers' responsibility. For details about charges, please contact your local customs office.

Yes, all return shipping fees are the responsibility of the customer.